Refund policy

At Glomarko, we offer a wide selection of quality products across more than 500 categories at competitive prices. We serve customers in the United States, Canada, Europe, Mexico, and across Asia.

Your satisfaction is important to us. If you're not completely satisfied with your purchase, we’re here to help.

Return Window

You have 30 days from the date you receive your item to request a return.

Eligibility for Returns

To qualify for a return, the item must meet the following conditions:

• Unused and unworn
• In the same condition in which it was received
• With all original tags and labels attached
• In its original packaging
• Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, contact our customer support team at info@glomarko.com. Once your return is approved, we will send you a prepaid return shipping label and detailed return instructions.

Please do not return items without prior authorization, as they will not be accepted.

For any questions related to returns, feel free to reach us at info@glomarko.com.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or if you received the wrong item, contact us right away. Include photos and a short description of the issue so we can resolve it quickly.

Non-Returnable Items

We do not accept returns for the following:

• Perishable goods (e.g., food, flowers, or plants)
• Personalized or custom-made items
• Opened personal care products (e.g., beauty or hygiene products)
• Hazardous materials, flammable liquids, or gases
• Gift cards
• Sale or clearance items

If you’re unsure whether your item qualifies, contact us before initiating a return.

Exchanges

We do not offer direct exchanges. If you need a different item, return your original purchase (following the process above) and place a new order.

Refunds

After we receive and inspect your return, we’ll notify you whether the refund is approved.

• If approved, the refund will be issued to your original payment method.
• Processing time may vary depending on your payment provider. Please allow several business days for the refund to appear on your account.

Need Help?

For any questions or assistance, our support team is ready to help at info@glomarko.com.